{"id":406282,"url":"\/delivery\/","layout":"standard","version":"2024-07-16T13:24:13.000000Z","blocks":[{"id":3669647,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":83467117,"value":"<h3><strong>Additional Tax Information<\/strong><\/h3><p><strong>IMPORTANT:<\/strong> Some countries will incur additional import\/customs duties unless we expressly state herein that delivery is Duty Paid - Push Entertainment is not responsible for any additional charges.<\/p><h2><strong>Ordering for a Specific Date or Event<\/strong><\/h2><p>When ordering for a special day, whether it's for a birthday, concert or holiday. Please ensure that you leave plenty of time for us to get the goods to you. We ask that you allow a full 5 working days for us to\u00a0ship your order and then add on the maximum shipping time to your destination to give your order the best chance of reaching you in time - refer to grid further down this page for information on shipping times.<\/p><h2><strong>Delivery Pricing<\/strong><\/h2><p>All delivery prices are calculated based on the weight of your order, and all of our delivery services are based on a tracked-to-your-door service. Heavier items such as framed art canvas prints will cost more than lighter items such as t shirt or mugs.<\/p><p><br \/><\/p><h2><strong>When Will Your Order Leave?<\/strong><\/h2><p>As each order is customised\/made exactly to your needs, it will typically take 2-4 business days for it to be dispatched from our warehouse, but at busy times this can be longer.<\/p><h2><strong>Shipping Methods<\/strong><\/h2><h4><strong>UK Tracked Delivery<\/strong><\/h4><p>This is a **signed-for service. Delivery in no more than 2-4 working days from date of dispatch. Scanned throughout delivery - track your parcel\u2019s progress online.<\/p><h4><strong>UK Express (Next Day) Delivery<\/strong><\/h4><p>This shipping option is only available for qualifying orders and your order must be placed by midday (12pm GMT) Monday - Friday to arrive the next business day.<\/p><p>Delivery will take 1-2 business days to arrive with you from date of dispatch - 1 day for all standard mainland addresses, and an extra day if you live off-shore or at a remote location.<\/p><p>Business days means Monday to Friday. For example, if your order is shipped on a Friday, it will arrive the following Monday.<\/p><p>This is a **signed for service - your parcel will be scanned throughout its journey and we will send you a link to track it.<\/p><h4><strong>European Union Delivery<\/strong><\/h4><p>A duty paid service is available for countries that are European Union Member States - you will not be charged duty or VAT at the door to receive your goods. This is a **signed-for service using your local service provider or a direct service.<\/p><h4><strong>USA, Canada and ROW Delivery<\/strong><\/h4><p>Delivered using a **signed-for service.<\/p><h4><\/h4><h3><strong>Delivery Times<\/strong><\/h3><p>**Please make sure that someone is available to sign for your package, otherwise collection from your postal office will be required.<\/p><p>When your order is dispatched you will receive a confirmation email. Depending on which delivery service you have selected, your order will arrive as follows:<\/p><p><strong>TRACKED DELIVERY<\/strong><\/p><p>\u00a0<\/p><p><strong>UK<\/strong><\/p><p>2 - 4 business days<\/p><p><strong>Delivery prices from \u00a33.99<\/strong><\/p><p><strong>ROW<\/strong><\/p><p>14 - 21 business days<\/p><p><strong>Delivery prices from \u00a315.02<\/strong><\/p><p><strong>EXPRESS\u00a0DELIVERY<\/strong><\/p><p>\u00a0<\/p><p><strong>UK<\/strong><\/p><p>1 - 2 business days<\/p><p><strong>Delivery prices from \u00a39.99<\/strong><\/p><p><br \/><\/p><h3>Non-Delivery<\/h3><p>Non-delivery occurs when the goods do not arrive at the address you gave us, or you claim that the goods are not in your possession despite a confirmation of successful delivery from the delivery partner.<\/p><p>Please be aware that in some cases of disputed delivery, as detailed in our <a target=\"_blank\" href=\"https:\/\/shop.wtf1.com\/pages\/terms-of-service\" rel=\"noreferrer noopener\">terms of service<\/a>, we may have to undertake a full investigation with the delivery partner before processing any refund or replacement.<\/p><p>If orders have not been received within 14 days of expected arrival, please <a target=\"_blank\" href=\"mailto:wtf1@pc-supportdesk.com\" rel=\"noreferrer noopener\">click here<\/a> to email customer support.<\/p>"},"borderRadius":{"id":83467118,"value":"#{text.border.radius}"},"textColor":{"id":83467119,"value":"#{text.color}"},"backgroundColour":{"id":83467120,"value":"#0000"},"truncateHeight":{"id":83467121,"value":null},"template":{"id":83467122,"value":"text"},"padding":{"id":83467123,"value":"6"},"fullWidth":{"id":83467124,"value":"0"},"fullBackgroundColor":{"id":83467125,"value":"#{text.fullBackground.color}"},"published":{"id":83467126,"value":"1"},"conditions":{"id":83467127,"value":"[]"}}}],"properties":{"title":{"id":83467113,"value":"Delivery"},"isStorePage":{"id":83467114,"value":"1"},"description":{"id":83467115,"value":"Shipping and delivery information"},"ogImage":{"id":83467116,"value":"https:\/\/images.podos.io\/de9xci1ns18xe3unhrnsfufs9iy6tmwmvuhmdwrtyflwutaa.png.png?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":347029,"edited":true,"keyPhraseCampaignId":null}